1 reviews | Active since Feb 2019
Umvuzo never paying for medical expenses.
I think Umvuzo management write their own positive reviews because I haven't met anyone happy with the service they render.
I've just received a sms, stating that I have to pay R2033,22 without any explanation from Umvuzo.
Mind you, I'm paying more that R8000 per month and I can't do anything with the medical aid as everything gets declined. No over the counter medication, when my kids are sick, I have to pay.
Last year I was threatened with lawyers by service providers because Umvuzo refused to pay.
I don't know what I'm paying for because I'm not really using the medical aid and when I do try to use it, I have to pay out of my pocket.
To anyone thinking of using this medical aid, you're on your own, don't say that you weren't warned.
I can just as well save that R8000 + and have more than R96 000 each year to spend on medical needs for myself and my family.
Useless indeed.
We acknowledge receipt of your complaint and apologise for your negative service experience.
Our Service Consultant will contact you shortly to get more details of your query.
Regards
Umvuzo Health
We acknowledge receipt of your complaint and apologise for your negative service experience.
Our Service Consultant will contact you shortly to get more details of your query.
Regards
Umvuzo Health
Dear Thomas Koekemoer,
We've attempted to reach you, but unfortunately, we haven't been able to connect.
Could you kindly advise on a suitable time for our service consultant to call you, or provide an alternate contact number?
We appreciate your response and look forward to speaking with you.
Kind regards,
Umvuzo Health
Dear Thomas Koekemoer,
We've attempted to reach you, but unfortunately, we haven't been able to connect.
Could you kindly advise on a suitable time for our service consultant to call you, or provide an alternate contact number?
We appreciate your response and look forward to speaking with you.
Kind regards,
Umvuzo Health
Umvuzo Health
Umvuzo Health
We are glad that we could resolve your query.
Kind Regards,
Umvuzo Health
We are glad that we could resolve your query.
Kind Regards,
Umvuzo Health
