wM
webster M

1 reviews | Active since Aug 2015

04 Feb 2020, 14:53

Umvuzo medical , much dissapointment

Hi I m so dissapointed to for a supreme member we are so limited on using this medical. It's like it's only good for taking over the counter pills whiles for operation it's never there for us. If I could change it like now I would . Even asking to share the cost thy refused

However I would like to say thnk u to Jackie Ncala whom was so professional n keeping us up to date. I m sure if she was the manager n having heard my plea !, she would have assisted . Thank u Jackie Ncala for your service .

To umvuzo I m so dissapointed in the limitations we get although we pay such amount we paying both from employer n employere.

0
Replies (1)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply17 Feb 2020, 12:52
Official
Dear Webster,

We are indeed sorry to hear of your disappointment. The views that you shared with Jackie Ncala regarding the experienced limitations will be listened to and escalated to accordingly. 

We will certainly notify you of any changes that may take place as a result of your input. Our benefit design is always looking for ways to ensure that we improve our offering while maintaining the balance between the benefit richness of our options with the affordability that we offer our members.

Best regards,
Umvuzo Health