DS
Deyi S

1 reviews | Active since Oct 2021

22 Oct 2021, 06:07

Umvuzo health refuse breast eduction & enlargement wasna side effect of ARVs

I have been on ARVs for almost 10 years and the previous two pill treatment cuased my breast to grow from D cup to G cup. The medical scheme is aware of this and yet they refused a breast reductio. This isn't a cosmetic surgery but a life improvement one. Their RX department is aware of this yet when my dr sent a motivation they refused. How much deformity should one have for this scheem to take my health into consideration? They claim to care about theor member's wellbeing but not enough to rectify a deformity caused by medication side effects. My back, shoulders & neck and are in constant pain. My breast are enourmous. My BMI is 27 & lost most my weight bt the breast sag down to my belly button. I struggle to runb& do simple c****s. I suffer from infection under my breast due to their enormous size. They are losing yet another customer since clearly they don't care.

0
Replies (3)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply22 Oct 2021, 08:48
Official
 
Good day Deyi S 
 
 Thank you for bringing your concern to our attention. It is disheartening to learn of your experience with us.

Our Escalation Consultant will contact you today for further engagement.
 
 
Best Regards,
Umvuzo Health
DS
Deyi S's update22 Oct 2021, 09:23
Reviewer Update
I will await their communication. It's really unfair that I must live with a deformity like this while having a medical aid.
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply28 Oct 2021, 09:19
Official
Dear Deyi,

Our Escalation has been in contact with you. The matter has been escalated to our Clinical Manager who will contact you for finalization.

Kind Regards,
Umvuzo Health.