vH
viona H

1 reviews | Active since Dec 2016

16 Oct 2019, 11:05

Umvuzo Health Pathetic service

a couple of months ago I went to see my gynaecologist, because I was in a lot of pain. doctor told me that a cyst had burst on my left side of my pelvic area, and that was what was causing the pain. he suggested that I go for a laparoscopy, but to my surprise Umvuso does not cover that procedure. I pay a lot of money each month for medical aid, but still get denied certain procedures, I still have a lot of pain and have been taking pain meds and that is not good for my kidneys.

if this medical aid was not compulsory for me to take I would much rather join a different medical aid. why do I pay all that money every month?

this is just bad service all the way...

0
Replies (1)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply17 Oct 2019, 11:25
Official
Dear Viona,

We are sorry to hear of your experience and that you are still suffering with pain. Our clinical key account manager will get in touch with you on the contact details provided and discuss a way to assist you so you need not live in pain. 

Regards,
Umvuzo Health