LT
Letsholo T
1 reviews | Active since Nov 2019
05 Nov 2019, 14:51
Umvuzo
My wife admitted at hospital for few days after she was discharged we couldn't buy prescribed medication because medical aid does not have funds
Helpful (0)
Replies (3)0
Replies (3)
Umvuzo Health Medical Scheme's replyOfficial
05 Nov 2019, 15:29Dear Letsholo,
I am sorry that you had a terrible encounter trying to get your medication. I can assure you though that all our options give members 7 days to take home medication after being discharged from a hospital. So I can say with utmost cer*****y that you do have benefits for this, and can never run out of funds. Did you try to contact our call centre for assistance?
We will request one of our consultants from our pharmaceutical department to get in touch with you shortly on the details provided.
Kind regards,
Umvuzo Health
I am sorry that you had a terrible encounter trying to get your medication. I can assure you though that all our options give members 7 days to take home medication after being discharged from a hospital. So I can say with utmost cer*****y that you do have benefits for this, and can never run out of funds. Did you try to contact our call centre for assistance?
We will request one of our consultants from our pharmaceutical department to get in touch with you shortly on the details provided.
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply05 Nov 2019, 15:29
Official
Dear Letsholo,
I am sorry that you had a terrible encounter trying to get your medication. I can assure you though that all our options give members 7 days to take home medication after being discharged from a hospital. So I can say with utmost cer*****y that you do have benefits for this, and can never run out of funds. Did you try to contact our call centre for assistance?
We will request one of our consultants from our pharmaceutical department to get in touch with you shortly on the details provided.
Kind regards,
Umvuzo Health
I am sorry that you had a terrible encounter trying to get your medication. I can assure you though that all our options give members 7 days to take home medication after being discharged from a hospital. So I can say with utmost cer*****y that you do have benefits for this, and can never run out of funds. Did you try to contact our call centre for assistance?
We will request one of our consultants from our pharmaceutical department to get in touch with you shortly on the details provided.
Kind regards,
Umvuzo Health
LT
Letsholo T's updateReviewer Update
26 Nov 2019, 11:25The struggle is not over now the hospital is sending me massages that umvuzo health madical hasn't paid for my wife stay at mediclinic legae ya ne
LT
Letsholo T's update26 Nov 2019, 11:25
Reviewer Update
The struggle is not over now the hospital is sending me massages that umvuzo health madical hasn't paid for my wife stay at mediclinic legae ya ne
Umvuzo Health Medical Scheme's replyOfficial
26 Nov 2019, 11:28Dear Letsholo,
Thank you for your enquiry. Umvuzo Health has 2 payment runs a month to pay assessed claims. The hospital's claims could still be in the batch awaiting payment. Our consultant will get in touch with you to get further details for assistance.
Kind regards,
Umvuzo Health
Thank you for your enquiry. Umvuzo Health has 2 payment runs a month to pay assessed claims. The hospital's claims could still be in the batch awaiting payment. Our consultant will get in touch with you to get further details for assistance.
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply26 Nov 2019, 11:28
Official
Dear Letsholo,
Thank you for your enquiry. Umvuzo Health has 2 payment runs a month to pay assessed claims. The hospital's claims could still be in the batch awaiting payment. Our consultant will get in touch with you to get further details for assistance.
Kind regards,
Umvuzo Health
Thank you for your enquiry. Umvuzo Health has 2 payment runs a month to pay assessed claims. The hospital's claims could still be in the batch awaiting payment. Our consultant will get in touch with you to get further details for assistance.
Kind regards,
Umvuzo Health