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keabetswe M

1 reviews | Active since Aug 2015

21 Dec 2021, 02:09

Umvuzo

I since joined umvuzo health medical aid scheme in March 2021 and to this day I haven't received my medical aid card and I don't even know which network doctors they use because I haven't received a response when I request the list. I tried emailing and whatsapping and calling but I am yet to receive any kind of assistance.

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Replies (2)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply21 Dec 2021, 09:17
Official
Dear Keabetswe,

Thank you for raising your concern with us.

We are disappointed and so sorry to hear of your experience with us.

You will receive a call from our Consultant to engage further.

Kind Regards,
Umvuzo Health


Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply21 Dec 2021, 16:05
Official
Dear Keabetswe,

We tried to make contact with you, we have sent the feedback via SMS.

Have a blessed Season.

Kind Regards,

Umvuzo Health.