ML
Mamodupi L

1 reviews | Active since Mar 2022

03 Jun 2025, 09:31

Umvuso Health is a ****!

It doesn't even deserve 1 star. I was hospitalised for a serve headache. I had to pay Mediclinic R12 000 from my own pocket. When I called them, they said they won't pay for treatment that is caused by sinuses. Tjo! I have been paying for nothing mos. I am I changing this medical aid in September. How is it you authorise my admission then you do not pay the hospital? What a **** of a medical aid!

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Replies (1)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply03 Jun 2025, 09:55
Official
Dear Mamodupi,

We're sorry to hear about your recent hospitalization experience and the unexpected costs you incurred due to the sinus-related treatment not being covered. 

We apologize for any inconvenience this has caused. 

We'll investigate this matter further and have one of our service consultants contact you.

Kind regards,