AM
Anele M

1 reviews | Active since Oct 2023

21 Oct 2023, 13:14

Surgery

All my pre authorisation are pending and they said they have to talk about it because laparascopic is excluded in their scheme my wife is in pain now and then because of umvuzo

0
Replies (2)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply23 Oct 2023, 08:29
Official
Dear Anele,

We acknowledge receipt of your complaint and apologise for the negative service experience, our service consultant will contact you shortly .

Regards,
Umvuzo Health
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply26 Oct 2023, 09:30
Official
Dear Anele,

As discussed with our Service Consultant, we will review the request once the requested information is received.

Please do not hesitate to contact us should you require further assistance.

Regards,

Umvuzo Health