CP
Claudine P
1 reviews | Active since Sept 2016
31 Dec 2025, 00:30
Starting 2026 without medical aid cover
I decided to change medical aid to Umvuzo. I'm starting to think that this was my biggest regret.
I app**** through my company for effective 01 January 2026.
To this day we haven't heard from Umvuzo. I'm so scared that I will be starting the new year without medical aid cover.
Helpful (0)
Replies (5)0
Replies (5)
Umvuzo Health Medical Scheme's replyOfficial
31 Dec 2025, 08:04Dear Claudine P
We apologize for the inconvenience caused.
A service consultant will contact you shortly to assist with resolving the matter. Thank you for your patience.
Kind regards,
Umvuzo Health
We apologize for the inconvenience caused.
A service consultant will contact you shortly to assist with resolving the matter. Thank you for your patience.
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply31 Dec 2025, 08:04
Official
Dear Claudine P
We apologize for the inconvenience caused.
A service consultant will contact you shortly to assist with resolving the matter. Thank you for your patience.
Kind regards,
Umvuzo Health
We apologize for the inconvenience caused.
A service consultant will contact you shortly to assist with resolving the matter. Thank you for your patience.
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's replyOfficial
31 Dec 2025, 08:49Dear Claudine P,
We are trying to reach you and have been unable to get through.
Could you please advise a suitable time for us to contact you?
Kind regards,
Umvuzo Health
We are trying to reach you and have been unable to get through.
Could you please advise a suitable time for us to contact you?
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply31 Dec 2025, 08:49
Official
Dear Claudine P,
We are trying to reach you and have been unable to get through.
Could you please advise a suitable time for us to contact you?
Kind regards,
Umvuzo Health
We are trying to reach you and have been unable to get through.
Could you please advise a suitable time for us to contact you?
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's replyOfficial
31 Dec 2025, 10:37Dear Claudine P,
Thank you for your patience. We apologize again for the inconvenience caused
Your enquiry has now been resolved.
Kind regards,
Umvuzo Health
Thank you for your patience. We apologize again for the inconvenience caused
Your enquiry has now been resolved.
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply31 Dec 2025, 10:37
Official
Dear Claudine P,
Thank you for your patience. We apologize again for the inconvenience caused
Your enquiry has now been resolved.
Kind regards,
Umvuzo Health
Thank you for your patience. We apologize again for the inconvenience caused
Your enquiry has now been resolved.
Kind regards,
Umvuzo Health
CP
Claudine P's updateReviewer Update
31 Dec 2025, 11:40Thank you to Khutso... Much Appreciated.
CP
Claudine P's update31 Dec 2025, 11:40
Reviewer Update
Thank you to Khutso... Much Appreciated.
Umvuzo Health Medical Scheme's replyOfficial
02 Feb 2026, 08:41 Dear Claudine P
We are pleased that Khutso was able to assist you and that your query has been resolved amicably.
We are pleased that Khutso was able to assist you and that your query has been resolved amicably.
Kind regards,
Umvuzo Health
Umvuzo Health
Umvuzo Health Medical Scheme's reply02 Feb 2026, 08:41
Official
Dear Claudine P
We are pleased that Khutso was able to assist you and that your query has been resolved amicably.
We are pleased that Khutso was able to assist you and that your query has been resolved amicably.
Kind regards,
Umvuzo Health
Umvuzo Health