LB
Lucas B
1 reviews | Active since Feb 2024
26 Sept 2024, 10:19
Saving money on the wellbeing of patient health
Umvuzo only cares about profit not me as a member and bereaved that boad members of the medical sheem they don't good interest of me as a member inerms of benefits and rules but only take business discitions so that they can have bonuses after saving cost They always don't want to pay for the procedures that specialist recommends but changes codes so that the can save even if you don't spend all allocated benits for 3 or 4 years they can't even pay back anpotion but they just want to take from you without compromising to reward you for saving scheme money on their behalf
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Replies (2)
Umvuzo Health Medical Scheme's replyOfficial
26 Sept 2024, 12:51Dear Lucas Baloyi
We acknowledge receipt of your complaint and apologise for your negative service experience.
Our Service Consultant will contact you shortly to get more details of your query.
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's reply26 Sept 2024, 12:51
Official
Dear Lucas Baloyi
We acknowledge receipt of your complaint and apologise for your negative service experience.
Our Service Consultant will contact you shortly to get more details of your query.
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's replyOfficial
27 Sept 2024, 12:36Dear Lucas Baloyi
We have received your complaint and are keen to address it promptly, however, our attempts to reach you have been unsuccessful thus far.
To ensure we can effectively resolve the matter, could you please confirm the best means of contact and a convenient time for us to reach you? Please reply with your preferred contact information, or alternatively, provide us with a contact number where we can reach you directly.
Regards
We have received your complaint and are keen to address it promptly, however, our attempts to reach you have been unsuccessful thus far.
To ensure we can effectively resolve the matter, could you please confirm the best means of contact and a convenient time for us to reach you? Please reply with your preferred contact information, or alternatively, provide us with a contact number where we can reach you directly.
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's reply27 Sept 2024, 12:36
Official
Dear Lucas Baloyi
We have received your complaint and are keen to address it promptly, however, our attempts to reach you have been unsuccessful thus far.
To ensure we can effectively resolve the matter, could you please confirm the best means of contact and a convenient time for us to reach you? Please reply with your preferred contact information, or alternatively, provide us with a contact number where we can reach you directly.
Regards
We have received your complaint and are keen to address it promptly, however, our attempts to reach you have been unsuccessful thus far.
To ensure we can effectively resolve the matter, could you please confirm the best means of contact and a convenient time for us to reach you? Please reply with your preferred contact information, or alternatively, provide us with a contact number where we can reach you directly.
Regards
Umvuzo Health