DS
Donald S
1 reviews | Active since May 2024
16 May 2024, 10:23
Poor customer service
Very disappointed in the service, call center doesn't answer call.
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Replies (2)0
Replies (2)DS
Donald S's updateReviewer Update
16 May 2024, 10:27Been waiting and calling forever. One might die waiting for your useless ass to assist. This is nonsense. You leave a message they don't even call back. Why not have a USSD number for authorisation though. It's 2024 for heaven's sake.
You lost a customer today.
You lost a customer today.
DS
Donald S's update16 May 2024, 10:27
Reviewer Update
Been waiting and calling forever. One might die waiting for your useless ass to assist. This is nonsense. You leave a message they don't even call back. Why not have a USSD number for authorisation though. It's 2024 for heaven's sake.
You lost a customer today.
You lost a customer today.
Umvuzo Health Medical Scheme's replyOfficial
16 May 2024, 10:47Dear Donald,
We acknowledge receipt of your complaint and apologise for your negative service experience.
Our service consultant will contact you shortly to assist you.
Regards,
Umvuzo Health
We acknowledge receipt of your complaint and apologise for your negative service experience.
Our service consultant will contact you shortly to assist you.
Regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply16 May 2024, 10:47
Official
Dear Donald,
We acknowledge receipt of your complaint and apologise for your negative service experience.
Our service consultant will contact you shortly to assist you.
Regards,
Umvuzo Health
We acknowledge receipt of your complaint and apologise for your negative service experience.
Our service consultant will contact you shortly to assist you.
Regards,
Umvuzo Health