OM
Oamemang M
1 reviews | Active since Aug 2018
09 Jan 2021, 11:07
Poor customer service
I expected the best when I joined the scheme only to be disappointed by the conduct of this scheme, they are questioning my Medical specialist my wife is critical and need emidiate attention but they send me from pillar to post I'm very angry with their conduct
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Replies (3)0
Replies (3)
Umvuzo Health Medical Scheme's replyOfficial
09 Jan 2021, 11:28Dear Oamemang,
We are sorry to hear about your frustration. Our escalations consultant will call you to see how we can be of assistance.
Kind regards,
Umvuzo Health
We are sorry to hear about your frustration. Our escalations consultant will call you to see how we can be of assistance.
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply09 Jan 2021, 11:28
Official
Dear Oamemang,
We are sorry to hear about your frustration. Our escalations consultant will call you to see how we can be of assistance.
Kind regards,
Umvuzo Health
We are sorry to hear about your frustration. Our escalations consultant will call you to see how we can be of assistance.
Kind regards,
Umvuzo Health
OM
Oamemang M's updateReviewer Update
09 Jan 2021, 11:40I'm very very unhappy with your service Umvuzo medical sheme you can do better than this
OM
Oamemang M's update09 Jan 2021, 11:40
Reviewer Update
I'm very very unhappy with your service Umvuzo medical sheme you can do better than this
Umvuzo Health Medical Scheme's replyOfficial
09 Jan 2021, 11:45We have noted your complaint Sir, and resolving it is very important to us. Hence you will be called so we can get the full details of your unhappiness.
Kind regards,
Umvuzo Health
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply09 Jan 2021, 11:45
Official
We have noted your complaint Sir, and resolving it is very important to us. Hence you will be called so we can get the full details of your unhappiness.
Kind regards,
Umvuzo Health
Kind regards,
Umvuzo Health