OM
Oamemang M
1 reviews | Active since Aug 2018
08 Mar 2023, 08:59
Poor bad service
I looked like a stupid called last week for hospital authorisation but still waiting
Is good when they deduct my money when is time for them to pay keeps on changing the goal posts
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Replies (1)
Umvuzo Health Medical Scheme's replyOfficial
09 Mar 2023, 09:49Good day Oamememang Moagi,
Thank you for raising your concern, we view it on a serious note.
We regret to learn of your experience, and I apologise for not receiving the call you expected.
Our Escalations Agent will contact you the soonest.
Kind Regards,
Umvuzo Health Client Services.
Thank you for raising your concern, we view it on a serious note.
We regret to learn of your experience, and I apologise for not receiving the call you expected.
Our Escalations Agent will contact you the soonest.
Kind Regards,
Umvuzo Health Client Services.
Umvuzo Health Medical Scheme's reply09 Mar 2023, 09:49
Official
Good day Oamememang Moagi,
Thank you for raising your concern, we view it on a serious note.
We regret to learn of your experience, and I apologise for not receiving the call you expected.
Our Escalations Agent will contact you the soonest.
Kind Regards,
Umvuzo Health Client Services.
Thank you for raising your concern, we view it on a serious note.
We regret to learn of your experience, and I apologise for not receiving the call you expected.
Our Escalations Agent will contact you the soonest.
Kind Regards,
Umvuzo Health Client Services.