LE
Lorraine E

1 reviews | Active since Jun 2019

07 Apr 2025, 12:36

Only paying for 1 injection a year when you are bitten by a dog!!!!!

Our dog bite my daughter and she have to get 4 injections but when we went for the 2nd injection just this morning we were told that Umvuzo just pays for 1 injection per year.

Why if you are fully aware that when such thing happen a patient needs 4 injections?

0
Replies (2)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply07 Apr 2025, 12:47
Official
Dear Lorraine,

One of our consultants will contact you shortly to give clarification on the above mentioned issue.

Regards,
Umvuzo Health

Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply07 Apr 2025, 15:37
Official
Dear Lorraine,

As confirmed by our consultant. The additional 3 injections for the Prophylaxis were  approved.

We would like to apologize for the inconvience caused. 

Regards,
Umvuzo Health