LM
Lebohang M

1 reviews | Active since Aug 2020

07 Aug 2020, 08:06

Non payments,bad customer service Iv been arrested for umvuzo

Greetings

I urge for further assistance on this matter

I am Lebohang Mathabathe have been a member with Umvuzo Medical aid since 2016.

In 2017 I experienced a problem with the medical aid not wanting to pay the doctors nor hospitalization fees .I have countlessly tried to resolve the matter with no win to an extent that I have been arrested and summoned to court but still they are sending me from pillar to post.

Can you please assist me further on this matter

Thank you

Lebohang Mathabathe

Greetings

I urge for further assistance on this matter

I am Lebohang Mathabathe have been a member with Umvuzo Medical aid since 2016.

In 2017 I experienced a problem with the medical aid not wanting to pay the doctors nor hospitalization fees .I have countlessly tried to resolve the matter with no win to an extent that I have been arrested and summoned to court but still they are sending me from pillar to post.

Can you please assist me further on this matter

Thank you

Lebohang Mathabathe

0
Replies (3)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply07 Aug 2020, 09:25
Official
Dear Lebohang,

Thank you for raising this issue with us, giving us an opportunity to investigate it. Our escalations consultant will get in touch with you during the course of the day, on the contact details you have provided.

Kind regards,
Umvuzo Health
LM
Lebohang M's update07 Aug 2020, 10:03
Reviewer Update
I hope they do after all the lies I have been told
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply07 Aug 2020, 10:06
Official
We will get to the bottom of what your experiences have been.

Kind regards,
Umvuzo Health