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Portia M
1 reviews | Active since Oct 2016
15 Apr 2024, 15:06
No rep;y from Whatsapp agent
I have been waiting for Boitumelo Soto to reply to my whatsapp since 13:16pm. It is now 15.06pm. The last thing she did was give her name and afetr I rep**** she went MIA, am still waiting on WhatsApp. Why does Umvuzo have this platform if their agents wont reply ?
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Umvuzo Health Medical Scheme's replyOfficial
15 Apr 2024, 15:09Dear Portia,
We acknowledge receipt of your complaint and apologise for the inconvenience caused to you.
Our Service Consultant will contact you shortly.
Regards
Umvuzo Health
We acknowledge receipt of your complaint and apologise for the inconvenience caused to you.
Our Service Consultant will contact you shortly.
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's reply15 Apr 2024, 15:09
Official
Dear Portia,
We acknowledge receipt of your complaint and apologise for the inconvenience caused to you.
Our Service Consultant will contact you shortly.
Regards
Umvuzo Health
We acknowledge receipt of your complaint and apologise for the inconvenience caused to you.
Our Service Consultant will contact you shortly.
Regards
Umvuzo Health