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bheki P
1 reviews | Active since Jan 2020
12 May 2021, 17:10
No Authorization but good collecting
Poor admin and they dont honour chronic that they took you with and i have proof document now lost over R100 calling them they dont call back and worst agent Graig shame man you care less about clients in there Umvuso is a **** for me.
Helpful (0)
Replies (3)0
Replies (3)
Umvuzo Health Medical Scheme's replyOfficial
13 May 2021, 11:15Dear Bheki,
We are so sorry to hear of your experience. Our escalations consultant will make contact with you today to obtain further details.
Kind regards,
Umvuzo Health
We are so sorry to hear of your experience. Our escalations consultant will make contact with you today to obtain further details.
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply13 May 2021, 11:15
Official
Dear Bheki,
We are so sorry to hear of your experience. Our escalations consultant will make contact with you today to obtain further details.
Kind regards,
Umvuzo Health
We are so sorry to hear of your experience. Our escalations consultant will make contact with you today to obtain further details.
Kind regards,
Umvuzo Health
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bheki P's updateReviewer Update
23 Nov 2021, 11:39Umvuso Medical Aid, worst than ever now they authorized and now four months later they not willing to pay , just excuses , I regret I regret.
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bheki P's update23 Nov 2021, 11:39
Reviewer Update
Umvuso Medical Aid, worst than ever now they authorized and now four months later they not willing to pay , just excuses , I regret I regret.
Umvuzo Health Medical Scheme's replyOfficial
23 Nov 2021, 12:02Dear Bheki,
Thank you for raising your concern with us.
We appreciate your patience with us and apologise for the frustrations caused by the part paid claim.
We will engage the Doctor concerned to resolve this matter and revert to you.
Kind Regards,
Umvuzo Health
Thank you for raising your concern with us.
We appreciate your patience with us and apologise for the frustrations caused by the part paid claim.
We will engage the Doctor concerned to resolve this matter and revert to you.
Kind Regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply23 Nov 2021, 12:02
Official
Dear Bheki,
Thank you for raising your concern with us.
We appreciate your patience with us and apologise for the frustrations caused by the part paid claim.
We will engage the Doctor concerned to resolve this matter and revert to you.
Kind Regards,
Umvuzo Health
Thank you for raising your concern with us.
We appreciate your patience with us and apologise for the frustrations caused by the part paid claim.
We will engage the Doctor concerned to resolve this matter and revert to you.
Kind Regards,
Umvuzo Health