tT
thulisane T

1 reviews | Active since Sept 2014

25 Nov 2019, 11:11

MEDICINE BAG REFILL?

When I joined Umvuzo I was told they would refill my medicine bag every year. This was a lie! I joined 01 Oct 2018. on the 10 Oct 2019 I sent an email and I called to find out the refill procedure. I sent another email on the 23 Oct 2019. I sent another email on the 18th Nov and I have also been calling. Bongani has not rep**** to my emails or returned any of my calls.

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Replies (1)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply25 Nov 2019, 13:49
Official
Dear Thulisane,

We are so sorry to hear that you have not received your annual refill. Please can you let us know which employer group you are from so we can investigate urgently and provide feedback.

Regards,
Umvuzo Health