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Pholoso M
1 reviews | Active since Apr 2024
13 Nov 2024, 15:59
********* Medical Scheme
Hi, I’m an Umvuzo Medical Scheme member struggling with two infected ingrowns on my chest that really itchy and painful at times. I have consulted with a specialist to remove them but with an Extreme Umvuzo Plan the medical scheme still rejects my authorisations. This is not the first time I struggle with this medical scheme, unfortunately my company does not give me options but Umvuzo seems to not be caring about its members.
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Replies (3)
Umvuzo Health Medical Scheme's replyOfficial
13 Nov 2024, 16:02Dear Pholoso Makgalemane
We acknowledge receipt of your complaint and apologise for your negative service experience.
Our Service Consultant will contact you shortly to get more details of your query.
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's reply13 Nov 2024, 16:02
Official
Dear Pholoso Makgalemane
We acknowledge receipt of your complaint and apologise for your negative service experience.
Our Service Consultant will contact you shortly to get more details of your query.
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's replyOfficial
14 Nov 2024, 09:01Dear Pholoso Makgalemane
As discussed with one of our consultants, please supply us with motivation letter from your treating for the case to be discussed by the Clinical Review Committee for possible funding
Regards
Umvuzo Health
As discussed with one of our consultants, please supply us with motivation letter from your treating for the case to be discussed by the Clinical Review Committee for possible funding
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's reply14 Nov 2024, 09:01
Official
Dear Pholoso Makgalemane
As discussed with one of our consultants, please supply us with motivation letter from your treating for the case to be discussed by the Clinical Review Committee for possible funding
Regards
Umvuzo Health
As discussed with one of our consultants, please supply us with motivation letter from your treating for the case to be discussed by the Clinical Review Committee for possible funding
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's replyOfficial
19 Nov 2024, 09:00Dear Pholoso Makgalemane
We have received your letter of motivation and have forwarded it to our Medical Advisor for review. You can expect feedback by the end of the week.
We have received your letter of motivation and have forwarded it to our Medical Advisor for review. You can expect feedback by the end of the week.
Thank you for your patience.
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's reply19 Nov 2024, 09:00
Official
Dear Pholoso Makgalemane
We have received your letter of motivation and have forwarded it to our Medical Advisor for review. You can expect feedback by the end of the week.
We have received your letter of motivation and have forwarded it to our Medical Advisor for review. You can expect feedback by the end of the week.
Thank you for your patience.
Regards
Umvuzo Health