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nomzamo M

1 reviews | Active since Oct 2017

12 Jun 2023, 12:42

I’m very disappointed

I’m very disappointed, I have been calling since Friday trying to join for medical aid no answer , i left massage to be called back even asked for “please call me” I’m already disappointed I don’t think this is even worth it, if I’m already disappointed just to join how much am I going to struggle when I need claim? Clearly your people are fine don’t need customers , can a senior or supervisor call me regarding getting a medical aid please

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Replies (1)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply12 Jun 2023, 13:27
Official
Good day Nomzamo,

I trust you are well and truly apologize for the frustration you have experienced. 

Upon reviewing the information, you have provided, Umvuzo Health Medical Scheme is a restricted Scheme and certain protocols qualifies who may join us. It is unfortunate that you do not qualify to join due to employer group restrictions.