AP
Annette P
1 reviews | Active since Mar 2020
28 Aug 2021, 13:38
Horrible service
There is no contact number for service providers on the website. It took them 2 weeks to answer my very simple email. That is absolutely horrible service. Not sure how it can be possible for them to have a two week turnover for emails. As I read all the reviews posted by other people, this medical aid must surely be the worst one there is available. Stay away.
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Umvuzo Health Medical Scheme's replyOfficial
31 Aug 2021, 18:32Dear Annette,
We are concerned to have received your complaint and that you had to wait so long to get a response on your email. Our contact centre operations manager will be in touch with you to resolve your concerns,
Kind regards,
Umvuzo Health
We are concerned to have received your complaint and that you had to wait so long to get a response on your email. Our contact centre operations manager will be in touch with you to resolve your concerns,
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply31 Aug 2021, 18:32
Official
Dear Annette,
We are concerned to have received your complaint and that you had to wait so long to get a response on your email. Our contact centre operations manager will be in touch with you to resolve your concerns,
Kind regards,
Umvuzo Health
We are concerned to have received your complaint and that you had to wait so long to get a response on your email. Our contact centre operations manager will be in touch with you to resolve your concerns,
Kind regards,
Umvuzo Health