GM
Godfrey M
1 reviews | Active since Apr 2024
06 Apr 2024, 13:27
Doesn’t want to pay for prescribed medication .
This is the worst medical I’ve came across. I was admitted to the hospital and the doctor prescribed medication for me to acquire at the pharmacy. But Umvuzo declined to pay for the prescription. Then I went to another pharmacy and tried to acquire the same medication using over the counter benefit and Umvuzo paid from over the counter benefit. 😳😳That’s the reason I moved away from this medical aid at the end of December 2023. I was on the Supreme Option.
Helpful (0)
Replies (2)0
Replies (2)Umvuzo Health Medical Scheme's replyOfficial
08 Apr 2024, 08:01Dear Godfrey,
We acknowledge receipt of your complaint and apologise for the inconvenience caused to you. Our Service agent will contact you shortly to get more details on your query.
Regards
Umvuzo Health
We acknowledge receipt of your complaint and apologise for the inconvenience caused to you. Our Service agent will contact you shortly to get more details on your query.
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's reply08 Apr 2024, 08:01
Official
Dear Godfrey,
We acknowledge receipt of your complaint and apologise for the inconvenience caused to you. Our Service agent will contact you shortly to get more details on your query.
Regards
Umvuzo Health
We acknowledge receipt of your complaint and apologise for the inconvenience caused to you. Our Service agent will contact you shortly to get more details on your query.
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's replyOfficial
09 Apr 2024, 08:22Dear Godfrey,
We are trying to contact you without success, please respond to the email we have sent you.
Regards
Umvuzo Health
We are trying to contact you without success, please respond to the email we have sent you.
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's reply09 Apr 2024, 08:22
Official
Dear Godfrey,
We are trying to contact you without success, please respond to the email we have sent you.
Regards
Umvuzo Health
We are trying to contact you without success, please respond to the email we have sent you.
Regards
Umvuzo Health
