SM
Sipho M
1 reviews | Active since Jul 2024
30 Jul 2024, 07:47
Customer service offer at the level of ANC government.
It has been 5 months now, I have been trying to get a refund for vaccinations for my daughter. I submitted receipts, but they said they could not pay on receipts, they needed invoices.
I got them invoices butt hey do not want to pay, I must now have proof of payment for the medical costs. In all the emails I sent to this company, I had to make follow-up calls and emails before I even got a response back.
I pay close to 120k annually to receive this F**K up service.
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Replies (1)Umvuzo Health Medical Scheme's replyOfficial
30 Jul 2024, 08:17Dear Sipho Mbatha
We acknowledge receipt of your complaint and apologise for your negative service experience.
Our Service Consultant will contact you shortly to get more details of your query.
Regards
Umvuzo Health
Umvuzo Health Medical Scheme's reply30 Jul 2024, 08:17
Official
Dear Sipho Mbatha
We acknowledge receipt of your complaint and apologise for your negative service experience.
Our Service Consultant will contact you shortly to get more details of your query.
Regards
Umvuzo Health
