GM
Grace M

1 reviews | Active since Feb 2024

06 Feb 2024, 14:56

been waiting for authorization no respond

If there's one thing i regret is joining this medical aid😪 I've waiting for authorization and General practitioners don't accept their medical aid because they don't pay

0
Replies (3)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply06 Feb 2024, 15:18
Official
Dear Grace

We acknowledge receipt of your complaint and apologise for the negative service experience. Our Service Consultant will contact you shortly to get more details to help resolve your enquiry.

Regards,
Umvuzo Health 
GM
Grace M's update06 Feb 2024, 16:13
Reviewer Update
thanks to Nelson who called and was very professional, i got helped within 45min
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply14 Feb 2024, 09:21
Official
Dear Grace

Thank you for the positive feedback on the positive feedback about the positive feedback received about the service you received from Nelson.

Regards
Umvuzo Health