bR
boitumelo R
1 reviews | Active since Jun 2013
15 Mar 2023, 15:29
BAD SERVICE
ON THE 17/02/2023 AN EMAIL WAS SENT TO *** TO REQ FOR DR DETAILS TO BE UPDATED A MONTH LATER WE CALLED AND THEY ARE STILL NOT DONE YOU BUSY TELLING US ABOUT POPI ACT BUT AT THE MOMENT YOU ARE SENDING DOCTOR STATEMENTS TO THE WRONG EMAIL ADDRESS I WANT THIS MATTER TO BE SORTED BY CLOSE OF BUSINESS TODAY DR PRACTICE NO: ***
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Umvuzo Health Medical Scheme's replyOfficial
15 Mar 2023, 17:07Dear Boitumelo Ramongana,
Thank you for raising your frustration.
We acknowledge and appreciate your frustrations you encountered, and for that we duly apologise.
This matter will receive the attention it deserves, and resolution will be expedited.
Kind Regards,
Umvuzo Health Client Services.
Thank you for raising your frustration.
We acknowledge and appreciate your frustrations you encountered, and for that we duly apologise.
This matter will receive the attention it deserves, and resolution will be expedited.
Kind Regards,
Umvuzo Health Client Services.
Umvuzo Health Medical Scheme's reply15 Mar 2023, 17:07
Official
Dear Boitumelo Ramongana,
Thank you for raising your frustration.
We acknowledge and appreciate your frustrations you encountered, and for that we duly apologise.
This matter will receive the attention it deserves, and resolution will be expedited.
Kind Regards,
Umvuzo Health Client Services.
Thank you for raising your frustration.
We acknowledge and appreciate your frustrations you encountered, and for that we duly apologise.
This matter will receive the attention it deserves, and resolution will be expedited.
Kind Regards,
Umvuzo Health Client Services.