Bad customer service and poor communication

Item: Umvuzo Health Medical Scheme
Rating: 1
Author: Lucas B

Poor communication falls promises and no respect for the customers

I have been speaking to almost 5 different people at Umvuzo not even 1 bothered to come back to me with the clear answer to my query

Helpful (0)

Replies (1)

Umvuzo Health Medical Scheme's replyOfficial

28 Jun 2024, 09:05

Dear Lucas Baloyi

We acknowledge receipt of your complaint and apologise for your negative service experience.

Our Service Consultant will contact you shortly to get more details of your query.

Regards

Umvuzo Health

Umvuzo Health Medical Scheme's reply28 Jun 2024, 09:05

Official

Dear Lucas Baloyi

We acknowledge receipt of your complaint and apologise for your negative service experience.

Our Service Consultant will contact you shortly to get more details of your query.

Regards

Umvuzo Health