LT
Letsholo T

1 reviews | Active since Nov 2019

13 Aug 2020, 21:51

Authorization

This authorization thing is annoying I am still waiting for it for my Monday hospital admission and worse part is that Friday I must go for covid testing they wanted doctors motivation it was send but they say it was not recieved so frustrating

0
Replies (2)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply17 Aug 2020, 09:24
Official
Dear Letsholo,

Thank you for bringing the matter to our attention. Our escalation consultant will get in touch with you on the contact details provided,  to get the necessary details from you for further assistance.

Kind regards,
Umvuzo Health

Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply17 Aug 2020, 12:34
Official
Dear Letsholo,

Our escalation consultant has confirmed with you that you have received the authorisation for your hospital stay. We apologise for  the delays and any inconvenience caused. 
All of the best with your hospital admission.

Kind regards,
Umvuzo Health