DISGUSTING SERVICE FROM MANAGEMENT AND STAFF

<p>My handbag with my personal belongings were ****** while I was at UMUZI LODGE. Someone broke into our chalet and stole from us , I have made numerous attemps to speak to a manager but I am told the manager does not want to speak to me, I spoke to a ZELENE today, 07 February 2017 at 14:07 who was extremely rude to and actually told me that the manager does want to speak to me, as she eventually hung up on me. The reception blatanly refused me to speak to their manager, and Zelene from the receptionist REFUSED to give her managers name. Zelene actually told me that SHE WILL NOT give me the managers name, and hung up on me. After calling again as no one from UMUZI LODGE botheres to give me any feedback, I then spoke to a JABULILE who gave me the managers name and I am told the managers name is SERENE. Since the day I reported this incident the manager could not be bothered to return my calls nor to try to find a solution to this as I have been inconvinienced dismally, especially financially </p> <p> </p> <p>THE MANAGEMENT SERVICE IS REVOLTING</p> <p> </p> <p>I beleive it is only fair that I get compesated for my perosnal items that got ****** under UMUZI LODGE premises.</p> <p> </p>