SD
Sonja D

1 reviews | Active since Aug 2024

01 Aug 2024, 16:00

Not recommended

I bought a car in December 2023, for quite a price in my opinion. Looked all good, 8 years old, 100K KM on the clock. I did make a noise after driving it for a week, which they fixed for me. The tyres were full of nails, which I did mention, also sent a video of it, but they said tyres are great, and I should just leave it in, which I did. Now i do have a slow pncture, so went to tyre mart, where they showed me the date on the tyres, which are 7 years old and cracking. I sent a message to the owener, asking about it, since he told me its new tyres, to be fair, they do look new. Voicnote he still listened to, then few days later I sent a friendly follow up, asking for the details from the Warranty place that they use, and wanting to know if they would possibly cover it - again no reply. Sent another message just asking for the name of the warranty place so I can check myself - no reply. I sent another message today, but I have no hopes of a reply, which unforrtunately let me to giving a bad review, which I do not like giving, but in this case, being ingnored for asking about the warranty company is not on. I will replace the tyres myself now because there is nothing else I can do. Unfortunately, as a lady buyer, you can not trust anyone, plus being ignored is really bad customer bservice. Therefore I can not recommend them.

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