Lighthouse Towers 75

We used this Company on numerous occasions and never had any issues.

This time around we stayed again at Lighthouse Towers but Unit 75. There was no Inventory List given to us to check that all the items were in the unit. With other units this was the case though.

When receiving the deposit back, it was short by R70. Not much but still short. I had to phone them regarding this as they do not inform you they would be deducting monies and why.

Apparently a tea cup was missing which Christine from Umhlanga Holidays alleged we broke.

That is not the case. We used our own travel cups. Christine however was rude and did not want to argue but refer me to the cleaner to discuss the matter further. Really now?

Speaking of cleanliness, we had to wash the kitchen towels in Jik as they were dirty and disgusting when we got there. The apartment generally was not the cleanest and we swept the place on the first day. Also, the bathroom door was left open which resulted in the whole unit smelling moldy. It took a day for the smell to disappear, only for us to have it back once the cleaner "cleaned" the unit the Monday.

In the end I left this topic as Christine did not bother.

Very disappointed.