Bad services and making interest with my money for 10days.

I am very disappointed. I made a booking via Booking.com at Umhlanga Cabanas 91 Lagoon Drive 4320 Umhlanga Rocks from 30Dec 2021 till 4 Jan 2022 reservation number given and payment deducted same time on the 1st Dec. The booking was confirmed and was given my host details to contact so we make arrangements on how I will collect the key. Today I get a message that my reservation has been cancelled and given 4 alternatives to choose cos they cannot accommodate anymore.I called Booking.com asking for refund cos I don't like those places.am being told I can only get my money back within 10 working days.i told them I need to use the money to reserve another booking.they said unfortunately they cannot do anything but have to wait for 10days. I am really disappointed with Booking.com and Umhlanga Cabanas.What an inconvenience.

I just want my money back within 24hrs at the most.i was told it would be deducted within 48hrs after booking wS confirmed. But I saw a deduction immediately after confirmed payment on my account. My reservation number ***. My kids were excited and now I have to break the news.