Umgeni River Bird Park

Bad experience at ****atoo Cafe at Umgeni River Bird Park.

I visited the Umgeni bird park with my family. When we entered It was really hot so we purchased an ice cream from the ****atoo Cafe for our 6 year old daughter. We then proceeded to the free flight bird show. Which was really amazing and we really enjoyed. The staff was very friendly and welcoming. After the bird show we proceeded to the tables in the sitting area because our daughter is a very fussy eater so we carried her favorite snacks and foods that she will eat. She was hungry so she asked for a sandwich, when my husband removed the lunch box from our bag and opened it for our child to eat the Indian male from the ****atoo Cafe rudely spoke to my husband in front of many other people that was there saying that there is a big sign outside saying no picnics, foods and drinks are allowed, which we did not see. Firstly we was not having a picnic we simply wanted to give our child something to eat because she was hungry and it was so hot and there was now where else with shade to sit. The manner it which he spoke and conducted himself was very rude and uncalled for and embarrassing he put our entire mood off and we left with immediate effect and did not get to view the rest of the bird park. This was a very bad experience for my family and myself which was uncalled for and we will never visit again. We will also be informing our families and friends about this place and tell them about our bad experience. Its because of arrogant people like this that places loss customers and finally close down. So sad.