Umgeni Autohaus

<p>On the 27/06/2017, I purchased a VW Polo from Umgeni Autohaus. Vernon the salesman initially told me the car R65000 however when i got there Fazil said the car was in immaculate condition, FSH, nothing to do on the car and he wants R70000 nothing less. so with much persuasion, i bought the car for R70k. Firstly as I drove the car I felt that the clutch was very high. That same evening the headlights wouldn't come on. I contacted Vernon and he said i should bring the car to him the next morning and he will sort it out. On my break i drove to town, Vernon was not there, Fazil said to go the his mechanic in Phoenix and he will sort out the car. I took the car for a multi point check 3 days later as I was skeptical and it was my sons birthday and were driving long distance and im a single and was scared what if something happens. the testing center confirmed that the shocks were bad, the clutch was bad, the headlights was an electrical fault. I have been calling Fazil and texting him, he said he will get back to me but hasn't. I have now reported him to Ombudsman and awaiting feedback. I just spent R6300 to do a major service as the car was last serviced with VW at 45000km and the car is now doing 145000kms. I had to do the shocks and wheel bearings. I dont have the money for clutch and CV joints or to sort out the headlights. Fazil has ripped me off because I am a woman.</p>