Disgraceful treatment by Umbro SA

Hi hellopeter Team

I placed an online order with Umbro SA on the 2nd of September 2020 and I paid the full amount for my order. I received an email confirming my order.

The expected parcel never came until the 21st of September when I decided to send them an enquiry about my order, then on the 22nd I received an email confirming that my order was on it's way.

A week later I received my order and to my surprise there was only one Amazulu FC home replica jersey when I had ordered and paid for two. I was so furious about this because my wife was accusing me of only buying the jersey for myself and not buying her one.

I sent Umbro SA an email on Saturday, the 3rd of October, but until now I haven't received any feedback.

I would like hellopeter team to intervene as I believe that what they are doing is tarnishing the image of Umbro as a whole not only Umbro SA.

Your rapid response will be highly appreciated.

Concerned customer M. Shandu KZN, South Africa