Uloans - Unprofessional.
We had a loan with them, paid off, even have a letter stating as such, and had a debit order go off this morning! I was previously impressed at their quick responses and help in paying the loan off, but this is not good at all!
Helpful (0)
Replies (6)0
Replies (6)
Uloans's replyOfficial
26 Nov 2020, 10:18Dear Jennine, Please could you immediately send us an email on our customer care or customer complaints emails listed on the our website (www.uloans.credit). I will ensure your issue is immediately resolved. Please also provide your Name, Surname and ID number for us to identify you.
Best regards,
Uloans's reply26 Nov 2020, 10:18
Official
Dear Jennine, Please could you immediately send us an email on our customer care or customer complaints emails listed on the our website (www.uloans.credit). I will ensure your issue is immediately resolved. Please also provide your Name, Surname and ID number for us to identify you.
Best regards,
's updateReviewer Update
26 Nov 2020, 10:30Sent, the loan is in the name of Leonita Joy Govender
's update26 Nov 2020, 10:30
Reviewer Update
Sent, the loan is in the name of Leonita Joy Govender
Uloans's replyOfficial
26 Nov 2020, 12:32Hi Jennine, Please note that the refund instruction has been sent to finance and will be done today. Please do rate the service you now received on Hellopeter again please.
Best regards,
Uloans's reply26 Nov 2020, 12:32
Official
Hi Jennine, Please note that the refund instruction has been sent to finance and will be done today. Please do rate the service you now received on Hellopeter again please.
Best regards,
's updateReviewer Update
26 Nov 2020, 13:55Thanks so much!
's update26 Nov 2020, 13:55
Reviewer Update
Thanks so much!
's updateReviewer Update
26 Nov 2020, 13:57I'm very happy with the way this complaint has been handled. It was quick and efficient and the funds have been returned. Very good customer service! Thank you
's update26 Nov 2020, 13:57
Reviewer Update
I'm very happy with the way this complaint has been handled. It was quick and efficient and the funds have been returned. Very good customer service! Thank you
Uloans's replyOfficial
26 Nov 2020, 14:19It was only a pleasure. We treasure our relationships with each of our Uloans clients, please remember us in the future should you need any assistance. We ready to assist!
Best regards,
Uloans's reply26 Nov 2020, 14:19
Official
It was only a pleasure. We treasure our relationships with each of our Uloans clients, please remember us in the future should you need any assistance. We ready to assist!
Best regards,