Ultimate Logistics is Ultimate Useless

On 15 Nov I made a booking with James Zunga from Ultimate Logistics for a 5 ton closed truck to move me from Roodepoort to Die Wilgers on 30 Nov at 9:30am. On the 30th I waited and waited and after numerous telephone calls and lots of empty promises that the truck is 10 minutes away, they finally arrived at my address at 1pm with an open 1 tonner and an open trailer. There was no way they would have been able to fit all my furniture and move it in one trip. When I asked the driver where the 5 ton truck was that I booked two weeks ago, he became very cheeky and told me that there were people who booked it three weeks ago. Why did they then accept my booking if the truck was already booked? These people clearly do not have a clue how to run a business or how to treat their customers. I told them to just leave, because I did not want to take the chance of transporting my furniture in an open truck for 80 km and it getting wet if it rained. I was also not prepared to pay extra for a second trip to get everything in Pretoria. I would not recommend this company to anyone, no matter how cheap their quote is. It is true what they say, 'pay cheap and you get cheap service'.