Beware of possible **** from UKlotterylive.com

I have been happily buying lottery tickets from Uklotterylive (https://www.uklotterylive.com/) for some years. The company is owned and operated by operated by Fardelle Holdings from, Ioanni Stylianou 6, 2nd Floor Office 202, P.C. 2003, Nicosia, Cyprus. In August and again in October, I bought lottery tickets online. My credit card was debited on both occasions but I never received my orders. The website has a contact form and I have sent a message SEVEN times over the last few weeks to no avail. I still receive offers from them by email and I reply to these - again to deafening silence.