1 reviews | Active since Mar 2014
[URL Removed] bad attitude
On 26 Sept 2015 my car's cambelt broke and i contacted [URL Removed] on my phone to arrange for a rental car.<br> I decided to rent car for 10 days as i had no idea how long repair would take thinking i could always return it earlier and only pay for duration used as always with rentals.<br> <br> i arrived at Bidvest desk at O.R.Tambo International a few hours later and enquired about returning car earlier.<br> The assistant suggested phoning [URL Removed] from her desk and the operator informed me that i cannot change or cancel this contract and will have to pay the full R6500 even if i do not take the car!<br> <br> I asked the assistant at Bidvest Car Rental if she could cancel this contract with [URL Removed] and supply me with a car for a week. I returned the car the following day and only paid for one day!<br> <br> [URL Removed] subsequently debited my credit card with R6500 and my bank refuses to reverse that amount. I declared a dispute through my bank but no change.<br> <br> I feel [URL Removed] treated me unfairly and that i have been ****** of R6500 as [URL Removed] incurred zero expense as i never took the car from them.<br> I insist on a full refund and received disgusting treatment from [URL Removed]
