OVERCHARGE

<p> </p> <p>I called you earlier as i wished to discuss your Customer Service Query with you. Unfortunately without success i was unable to speak with you.</p> <p>When you had booked your rental you had booked the pick-up and drop off as:<br />Pick-up: 11/06/2016 at 09:00am Actual Pick-up: 11/06/2016 at 11:49am<br />Drop-off: 12/06/2016 at 08:00am Actual Drop-off: 12/06/2016 at 12:00pm</p> <p>As the car was booked for 09:00am you were charged from this time. Unfortunately you had returned the car late therefore, you were charged 200.49CHF for an additional day.</p> <p> </p> <p>This is is ridiculous, please see invoice given to us upon pick up by Hertz, I've sent it to your email a number of times. Your argument doesn't stand </p>