Absolute money pit and no progress after 2 years. Poor information.

Absolutely pathetic service.

I payed $4500 (R80k), and have received very little service for that. I also received my information on total costing for the whole Immigration procedure bit by bit after I payed this money. Jennifer Clarke rushed my in paying all the fees, and if I had queries she gave me a call on a poor connected line, and I could not properly receive information. I received the next step, which will cost me another R30k to R60k (off s**** skills assessment). As if after the initial cost and the IELTS costs I have that laying around in my pocket. I was also informed that I will be helped to get a job in Australia, but when I asked, another $2000 (R20000) was required. Where does it end??

Now that I have come to realize that UIS Australia is a money pit, I asked for a refund on services not rendered. To no avail, I got a poor reply that $4500 worth of labour has been spent, but when they explained the hours, it came down to 11.5 hours. $400 per hour?? In this case, it is *****ing money as I was refused a refund. I should at least get half of my money back for this few hours spent, and after 2 years, still in the same spot.

I warn everyone, do not use UIS Australia. I have never dealt with an international company this substandard, uninformative and vague.

I do not want to continue service with this company, and just want a refund, but they refuse to even partially refund me. So the next step for me is to escalate the case and report to the necessary Australian officials.