************ Vultures

I have received the most ************ service from UIF Connect. I am utterly shocked at the way in which this agency is looking to benefit from the unemployed. I have been unemployed since November 2018 and was referred to UIF Connect by a former colleague, what shocking, *********, disgusting and rude service received. To date I have not received a single benefit, was unable to reach the contact person, Tamaryn for over two months since making payment of R 750 to register with UIF Connect. Two months after sending all documentation and making several follow ups on email, phonecall (does not answer) I was given bogus reasons as to my surname being registered as the company surname (what *******), incorrect company registration numbers etc..but all after I had to probe. Poor service and an overall bad attitude from Tamaryn. After having then gone to the DOL to register my claim in February 2019, I was told that there was no previous claim registered, needless to say my correct surname was on system and there was no issue with the UI19 document either. I contacted Tamaryn and expressed my dissatisfaction, to which she rudely responded that she would refund my cash. I have since made a follow up for payment, Tamaryn rudely remarked that refunds are only made on Fridays. Needless to say that no reimbur*****t has been received to date and I will be pursuing legal action on this matter.