UIF CONNECT POOR SERVICE OR ********

I have been unemployed since the beginning of November. I found UIF Connect online and paid a fee for their assistance to help me apply for UIF. I have received feedback via email and they have requested documentation which I was able to assist them with rather quickly. During the first week of lockdown I was notified, by UIF Connect saying that labour department their staff were sent home due to the virus and outstanding documentation from my previous employers have still not been received. However there was nothing myself or UIF Connect could do and was between labour department and the employers.

I have requested feedback and nothing has yet been paid to me. UIF Connect needs to be reported and put and end to their ********.