Unemployment insurance fund

Well what do I say but absolute disgusting service On 6th January 2021 my husband submitted a claim for UIF benefits as he was retrenched 23rd December Today 15th February 2021 he Calls the UIF offices only to be told he must call again in 2 weeks time How disgusting I really do not care how many claims they are working with but they should have sufficient staff to handle claims or work faster if they are able to I reiterate once again DISGUSTING SERVICE SIES