Uif unpaid since February 2020

I have app**** for my unemployment insurance since February 2020. I have not been paid to date. I an still unemployed. I have app**** Online...The uif website said all process have been approved and application sent to the payment...it will take 7-10 days for the payment to be paid. More than ten days have gone by and No Payment.

NB. THIS WAS NOT THE COVIDTERS 19 UIF.