UIF ***********

I lost my job in August 2021 and have been struggling to get my UIF sorted out since August 2021. I keep phoning and every time it is another excuse why it has not been sorted out. The latest now is that the employer did not change their address at the Department of Labor. This was never communicated to me and only when i phoned for an update i was told this. A letter was sent to them from my previous employer confirming the correct address. I have been phoning everyday and they keep telling me they will escalate it but nothing happens. Today i was told the address first has to be changed and that department does not have a turn around time. I will have to wait until they have changed the address. The lady i spoke to kept on speaking over me and i had to keep telling her to listen to me. Another month i have to sit without any income and heaven knows where i am going to get money to look after my son I have been paying UIF since i started working in the 1980's.