I FEEL REALLY SAD, I PAID ALL MY WORKING LIFE

My experience with UIF Chatsworth, and still no response from Manager or Supervisor. Good Morning Sir. Trust you and your family are well. I sent a email to you on the 18th Nov 2020. Please could you point me in the correct direction of who can assist me if you are not able. Kind regards Ms Robinson. I have sent the copied the email so you may read it. Good evening Sir > Trust you and your family are well. > I went for my third visit to the Chatsworth offices. I was attended > to at 3.45. Your staff worked tirelessly and helped where they could. > A gentleman by the name of Collin came to assist me and told me that > all the documents from the date 30th Sep 2020 were at the Durban > offices and not on the system yet. This I found to be strange as there > were people there that handed their documents on the same day as I > did. While sitting in the room from 9.40 to 15.45 many of the > people from that date were attended to and sent away cleared. He then > proceeded to tell me that I need to restart the entire process. He > was very helpful. I am just concerned as to why this needed to be > done as I was given a date to come back. I am in a financial > situation and was trusting on receiving my UIF as all my papers were > in order. Please could you assist me with this issue. Kind regards > Ms JM Robinson *** I look forward to your favourable response.