DC
Dean C
1 reviews | Active since Oct 2018
07 Feb 2019, 22:56
****?
I paid my upfront fee and Joanne van Wyk assisted me. The last I heard from her is that the system is being updated. No response to any of my mails since then. Also sent a mail to their help desk but no response. I'm concerned that this may be a ****
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Replies (2)
UIF Care's replyOfficial
20 Feb 2019, 10:05 Hi Lindi,
We understand that you dealt with Kobus, who is no longer with us, and feel that it is unfair of you to accuse the whole company of horrible and rude service when it was one person, who as I have mentioned, has been let go.
We do apologise for his behaviour and the way he handled the situation and can assure you that this is not how we run our company. Our reviews have always been excellent.
UIF Care
We understand that you dealt with Kobus, who is no longer with us, and feel that it is unfair of you to accuse the whole company of horrible and rude service when it was one person, who as I have mentioned, has been let go.
We do apologise for his behaviour and the way he handled the situation and can assure you that this is not how we run our company. Our reviews have always been excellent.
UIF Care
Best regards,
UIF Care's reply20 Feb 2019, 10:05
Official
Hi Lindi,
We understand that you dealt with Kobus, who is no longer with us, and feel that it is unfair of you to accuse the whole company of horrible and rude service when it was one person, who as I have mentioned, has been let go.
We do apologise for his behaviour and the way he handled the situation and can assure you that this is not how we run our company. Our reviews have always been excellent.
UIF Care
We understand that you dealt with Kobus, who is no longer with us, and feel that it is unfair of you to accuse the whole company of horrible and rude service when it was one person, who as I have mentioned, has been let go.
We do apologise for his behaviour and the way he handled the situation and can assure you that this is not how we run our company. Our reviews have always been excellent.
UIF Care
Best regards,
UIF Care's replyOfficial
20 Feb 2019, 10:15 Hi Dean, I have emailed you and will get the matter sorted today.
Best regards,
UIF Care's reply20 Feb 2019, 10:15
Official
Hi Dean, I have emailed you and will get the matter sorted today.
Best regards,