BAD SERVICE NO FEEDBACK

FOR WEEKS NOW WE HAVE BEEN TRYING TO RESOLVE ACCOUNT PROBLEMS WITHOUT SUCCESS.<br> I ASSUME UGU HAS SO MANY COMPLAINTS THAT THEY CANNOT HANDLE THE COMPLAIN TRAFFIC....WHAT A DISASTER.<br> THE ONLY WAY TO BE ABLE TO TALK TO A HUMAN LIVING PERSON IS TO POST A REVIEW ON HELLOPETER.COM.<br> WE HAVE 2 ACCOUNTS-THE ONE METRE OUT OR ORDER FOR 3 MONTHS NOW BUT EVERY MONTH WE HAVE TO PAY OR THEY DISCONNECT OUR SERVICE-R I D I C U L O U S!!<br> THE OTHER ACCOUNT THE WATER SUPPLY HAS BEEN DISCONNECTED BY THE PLUMBER BECAUSE THEY ARE BUILDING AND UPGRADING THE BATHROOMS AND KITCHEN THE MAIN SUPPLY IS TURNED OF BECAUSE NEW TAPS ETC IS IN PROGRESS TO BE INSTALLED , BELIEVE IT OR NOT I GOT A USAGE OF 17KILOLETRES???<br> TRY TO CONTACT THEM YOU HAVE TO LISTEN TO FOREIGN LANGUAGE MESSAGES FOR 5 MINUTES AND LONGER THERE IS ABSOLUTELY NO HUMAN LIVING CREATURE TO TALK TO YOU I AM TOTALY FRUSTRATED AND DESPERATE WITH MUNICIPALITIES IN SA!!!!