Disgusted with UCTONLINE High School service !

So disappointed in the service! I registered my two daughters onto the high school, one child was approved the other one was placed on condition her report was submitted, we had an issue with the report at her previous school but managed to get it after the deadline for enrolment and her application was revoked . I was promised a refund for the Jan fees I paid , and no refund for the non refundable placement and registration fee which I understand. I was paid 500 and confirmed by a Nontombi at that office, for the placement fee and not the school fees after 3 weeks of sending emails for a refund and calling their offices was torture as the call was placed on auto que. Enquiring about my proper refund was frustrating as i would get an automated email saying they have a high number of refunds to process , yet the lady named Laylee promised on email that my refund would be placed on priority , that was over a week ago. I regret placing my other daughter at this school as she is also not coping with the workload and is even sleeping till late hours. I am still fighting for the school fees of R2195 paid in Jan. I was not expecting to receive a non refundable placement fee of R500!!! Do not send your children to this school !