Administration team

Since Mid November when I requested to withdraw my son from the school, have I been battling to get a transfer card.

The support coach advised it would be sent with the reports, nothing was sent.

When I followed up the school was closed.

On the 8th of January I got an email to said it would take 3 days.

Today is the 17th, my son was supposed to be in school, but can not attend as he does not have a transfer card.

I feel that the back end admin team does not put in enough effort or care that a scholar still needs their education, whether they enrolled at UCT or a different school.

I was given 3 different departments email addresses, and they all said they can not help.

I tried calling, and they direct you to the ports but there is no self help guide on this.

This is really pathetic services.